The 140-person after sales service team provides 5-7 days of installation and commissioning training, maintenance, process proofing, and technical Q&A for customers. Free software upgrade,lifetime maintenance.
HSG provides a 1 year warranty. Customers would like to buy accessories who provides the serial number of the equipment, we will arrange within 3 days.
Man-made damage, natural disasters,force majeure factors, private changes are not covered by the warranty. Strictly comply with product standards and conduct multiple quality inspections.
Professional and meticulous pre-sales and after-sales service system to provide users with guarantees for uninterrupted processing, installation guides, maintenance guides, unloading guides, training guides, etc.
Teamviewer can be used to provide real-time communication and solve problems online. If the online can not be processed, agent area can provide Door-to-door repair service. If there is no agent area, we will arrange the technician to come to the door for repair within 10 days.